Outdoor Living Direct Cheltenham is a renowned brand that specializes in providing high-quality outdoor living furniture and accessories. With a focus on delivering exceptional products to enhance outdoor spaces, Outdoor Living Direct Cheltenham has established itself as a trusted name in the industry. The brand prides itself on offering a wide range of outdoor furniture options, including chairs, cushions, hammocks, and deck accessories. Each piece is designed with comfort, durability, and style in mind, ensuring customers can create their perfect outdoor oasis. Outdoor Living Direct Cheltenham is committed to delivering excellent customer service and strives to exceed expectations with every interaction. With a strong reputation for quality and reliability, this brand is the go-to choice for individuals looking to elevate their outdoor living experience.
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
Reviews
Excellent customer service. It's easy to get good customer service when you are purchasing but sometimes it's not so easy when a customer has an issue. Outdoor Living were really proactive when we had an issue with one of their products. The issue has been resolved now but the store and aftersales staff were very helpful
We popped in on Friday and Karen immediately greeted us and came to assist us. Karen was extremely patient and knowledgeable as we debated lots of options and went out of her way to ensure that we would get delivery exactly when we needed. Karen’s customer service was outstanding - no question was too annoying or daft, and she really is an asset to Outdoor Living Direct, she was amazing. Table and chairs arrived THE NEXT DAY (we wanted something in stock) and it’s really great quality and looks fantastic in our garden. It is an excellent product and we were delighted we could mix and match the chairs to get a great price as a complete unit. We had already been to Bunnings, BBQ Galore and Freedom - I wouldn’t be going there ever again and would come to Karen first.
We have a dining setting and pod chair from Outdoor Living Direct at our home, both pieces are of high quality and were very reasonably priced. Great customer service and speedy delivery, too!
Extremely easy for process, very friendly staff that are very helpful and knowledgeable on all their products. They filled us in on all the care instructions and warranty for our couch. Very pleased with our experience and will recommend to friends and family. The quality of our lounge is also perfect.
It was a lovely experience to walk into this store. We been wanting a pod chair for a while now and they came up on top when I googled it. It was exactly what I was looking for and on sale! It was easy to assemble and has been a joy to use. It makes for a perfect reading nook and a throne for my kitty! :D
As I've just started using it, I can't say much about durability. I will update my review in a year or two to comment on quality.
I had a fantastic retail (e-commerce) experience with Outdoor Living Direct. I got an absolute bargain for an outstanding BBQ in the Black Friday sales and then had the most delightful experience on the phone with Monique from Hoppers and then Karen from Cheltenham on pick-up. When the BBQ wouldn't fit in the boot of my car, the gentleman at the pick-up bay went out of his way to tie it down and secure it in. I suspect this company has a really great boss who knows how to select and retain terrific staff. I will definitely be a repeat customer. Thanks
This was the most seamless and straight forward furniture purchasing experience ever! Firstly, the staff Kate and Margie were absolutely lovely, very welcoming. Really appreciated their advice on colours too! And we were able to take our gorgeous new pod chair home with us right then and there! We’ve just set it up and it looks amazing!
Thank you Kerry for your brilliant service. Ken & I drove 4 hours to your store and it was worth every minute. The best outdoor furniture we've seen at fantastic prices. We're looking forward to our order arriving later in the year. Thanks again
Location
337 Warrigal Rd, Cheltenham VIC 3192, Australia
Hours
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Monday
10:00 AM - 05:00 PM
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Tuesday
10:00 AM - 05:00 PM
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Wednesday
10:00 AM - 05:00 PM
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Thursday
10:00 AM - 05:00 PM
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Friday
10:00 AM - 05:00 PM
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Saturday
10:00 AM - 05:00 PM
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Sunday
10:00 AM - 05:00 PM
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